Shipping policy

Shipping and Delivery
✅ Estimated Delivery Times
Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days (extra charges apply)
Peak Season Delays: Delivery may take 3-4 weeks during high-demand wedding seasons.
✅ Tracking Details – Sent via email/SMS after dispatch.
✅ Incorrect Addresses – If an order is returned due to an incorrect address, the customer must pay for re-shipping.
✅ Lost Shipments – If a package is lost by the courier, customers must file a claim with the courier company. We do not offer refunds or replacements for lost shipments.

Damages During Shipping
✅ Careful Packaging – We securely pack all items to prevent damage.
✅ Not Responsible for Courier Mishandling – If a package is damaged in transit, customers must file a claim with the courier service.
✅ If Your Order Arrives Damaged:
Report within 12 hours of delivery.
Send clear photos of the damage.
If approved, we may offer an exchange or store credit (at our discretion).
✅ No Compensation for Minor Color Differences – Colors may vary slightly due to screen settings.
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Force Majeure (Uncontrollable Events)
✅ No Liability for Delays Due to:
Weather conditions (storms, floods, earthquakes).
Government actions or strikes.
Global disruptions affecting supply chains.
✅ We Will Always Try Our Best – In such cases, we will make every effort to deliver orders as soon as possible.